Terms and Conditions

Free shipping for orders above R1000 (within South Africa)
30 days trial with money back guarantee for our saddles! You can test our saddles 30 days extensively, the more the better.
(Only valid for orders here on our web site. Returned products must be with original packaging and both the product and the display packaging must be free of any damages other than signs from the saddle clamp)
At checkout you will see our Banking details. As soon as your payment reflects in our account, we will send your order with "The Courier Guy" to your door.
Update: Now you can also make use of a payment link from Yoco if you prefer to pay with your debit or credit card.

crash replacement policy 
For irreparable damage to your SQlab, Gloworm, Bikefit or Shanren product caused by a fall in the first six month, we offer a 50% discount on the purchase of a new replacement product and 30% for older products up to one Year.

If you want to take advantage of Crash Replacement, please contact us with proof of purchase and a description and/or picture of the damage for a return code/address.

Hereby the product automatically becomes our property and we contact you after a detailed examination regarding a suitable replacement product.


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